Modern slavery is a crime and a violation of fundamental
human rights. It takes various forms, such as slavery, servitude, forced and
compulsory labour and human trafficking, all of which have in common the
deprivation of a person's liberty by another, in order to exploit them for
personal or commercial gain.
To act ethically in accordance with the Ethical Trading Initiative and with integrity in all our business dealings and relationships, and to implement and enforce effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
To ensure transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers. will hold their own suppliers to the same standards.
To improve our
practices to combat slavery and human trafficking. Kelly Deli Company
Limited, as the holding group of the 'KellyDeli Group', is taking steps to
ensure compliance with legislation relating to Anti- Slavery and Human
trafficking, as well as doing its utmost to go above and beyond these
requirements. Kelly Deli has taken these positive actions to combat these
unfortunate trends and is committed to continuously improving these processes.
2 OUR STRUCTURE AND SUPPLY CHAINS
We are a global food retail and restaurant group. We are the
parent group of the Kelly Deli subsidiaries in the following countries: France,
Belgium, Spain, Italy, the United Kingdom, Germany, the Netherlands, Sweden,
Denmark, Finland, Portugal, and Mexico ("Kelly Deli Company Ltd"). As
of December 2024, the Group had 322 employees across the world.
2.1 OUR BUSINESS
Kelly Deli is an innovative food group committed to bringing
the best of Asia to the world, through Asian- inspired brands and over 1,000
kiosks across Europe, the United Kingdom and Mexico. KellyDeli is a franchisor
supporting a network of independent kiosk owners preparing and offering for
sale Asian inspired food in supermarkets, hypermarkets and similar. Kelly Deli
also has a presence in UAE via a franchisor agreement.
2.2 OUR SUPPLY CHAINS
Our supply chains include over 65 suppliers throughout
Europe who supply products to each of our kiosks. These suppliers range from
large scale cross-country suppliers to local small-scale suppliers.
3 OUR POLICIES ON
SLAVERY AND HUMAN TRAFFICKING
Our Modern Slavery Policy and the modern slavery clause in
all our supplier contracts reflect our commitment to acting ethically and with
integrity in all our business relationships and to implementing and promoting
effective systems and controls.
Other policies include equality, diversity & inclusion,
whistleblowing, harassment & bullying, code of conduct, anti-fraud and
bribery.
In 2021 KellyDeli included as part of their suppliers'
contracts several ethical obligations. All contracts are reviewed to ensure
consistent ethical obligations are met.
In 2023, we highlighted our policies monthly via our
internal communication platform, starting with Whistleblowing in August and a
reminder of the free phone line and website to report any potential wrongdoing.
4 DUE DILIGENCE
PROCESSES FOR SLAVERY AND HUMAN TRAFFICKING
As part of our initiative to identify and mitigate risk we
have a free and independent whistleblowing line available 24/7 and 365 days, to
all employees. The aim is to:
●
Identify and
assess potential risk areas in our business.
●
Mitigate the
risk of slavery and human trafficking occurring in our business.
●
Monitor
potential risk areas in our business; and
●
Protect
whistleblowers.
Where an issue is spotted at internal, suppliers', or
partners' level, a corrective action plan is requested. If the action plan does
not sufficiently address the issue, the contract will be at risk of
termination.
Across our network of franchisees, our partners and their
employees have access to "contact Mike", which is a direct line to
reach out to our Chief HR Officer at KellyDeli to report any issue or problem
they might be experiencing that cannot be resolved by the local KellyDeli team.
In 2024, a reminder of this procedure was shared with all partners via our
internal training platform.
In 2024, in the UK and France, a poster to further enforce
the "contact Mike" procedure has been displayed in each kiosk.
We also introduced in 2024 a red flag check of our employee
and partner records, which will be carried out on an annual basis, that aims at
identifying any potential early warning signs. In 2024, the red flag check was
performed in France, Belgium, the Netherlands, Germany, the United Kingdom,
Spain, and Portugal.
5 RISK ASSESSMENT
KellyDeli is committed to respecting and protecting the
human rights of all those who are in contact with its operations, including
employees, partners, and supply chain workers. KellyDeli supports transparency,
to find and resolve problems; to regularly review business practices; and to
collaborate to protect the rights of workers, particularly those who are most
vulnerable and exposed to abuses such as modern slavery.
A detailed risk assessment is key to help focus on the areas
where we face the greatest risk. The introduction of policies and training for
our people helps identify any signs of modern slavery and empowers them to act
accordingly.
In 2022 two Managers from KellyDeli were trained to use
Radar - a risk Management tool allowing us to better scope and assess potential
risks across our operations and supply chain. We conducted a risk assessment of
our supply chain by product and country of operations and were able to flag
higher risk suppliers (prawn farming / fisheries) and from a location
perspective, two countries (Mexico and UAE) of operations being flagged as
medium risks.
In 2024, we reassessed our modern slavery risk among 65
suppliers. We instructed an external specialised consultancy firm to conduct
due diligence on modern slavery risk and mitigation actions in place among our
suppliers. This project allowed us to better understand the risk in our company
and plan improvement workstreams.
6 MEASURING
EFFECTIVENESS
In 2020, we strengthened and developed the effectiveness of
our risk management processes. KellyDeli appointed a General Counsel reporting
directly to the CEO and a head of employee relations to strengthen its
commitment further. Several new policies were implemented in 2020, spanning
equality, diversity, and inclusion, whistleblowing, harassment & bullying,
code of conduct, and Modern Slavery policy.
A free and completely independent whistleblowing helpline is
available to all employees. The whistleblowing hotline and online reporting
tool (Safecall website) allow employees to speak up and report their concerns
anonymously to the highest levels of management. It is available to all Kelly
Deli employees, 24 hours a day and 365 days per year, in 49 languages (via
online service).
In 2021, KellyDeli joined a global platform allowing to
better assess social and environmental risks by countries of operations and
industries. The system enabled KellyDeli to access their suppliers social and
environmental audits and assess their progress against a set of internationally
recognised standards.
In 2024, we reviewed the "contact Mike" procedure
and reinforced the importance of raising any concerns partners and their
employees may have through an email sent to our franchisee network in the UK,
Spain, Portugal, Italy, France, Belgium, and the Netherlands.
7 TRAINING
In 2021, we moved all employee and partners' training
programs to an online platform. Training for employees includes human rights,
responsible recruitment, diversity and inclusion as well as modern slavery.
Kelly Deli's values are fully integrated in the policies and partners'
practices through their onboarding programme and online training suite. The
group updates and creates new modules regularly to make sure partners are armed
with a strong knowledge base in all areas relating to fundamental values we believe
in.
In 2023, 80% of all employees completed the anti-modern
slavery training, and 81% completed the diversity and inclusion e-learning
modules.
In 2024, a tailored modern slavery prevention training was
created for partners with a mandatory annual completion. The completion rate
for this training was 86%.
We are committed to respecting and protecting human rights
of all who come into contact with our operations, including employees, partners
and supply chain workers. We accept our responsibility to support transparency,
to find and resolve problems; to regularly review our business practices; and
to collaborate with others to protect the rights of workers, particularly those
who are most vulnerable to abuses such as modern slavery.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes KellyDeli Company's slavery and human trafficking statement for the financial year ending December 2024. This statement will be presented to the board on 04 June 2025.